Audit of networks in existing facilities
Network coverings
Infrastructure analysis
Find out what's really going on in your infrastructure
Why use a DCN Europe audit?
Diagnosis of problems
Full documentation
Modular flexibility
security) to meet
requirements of your industry.
How do we implement the audit?
Comprehensive audit in 4 steps
Documentation analysis
Visit to the facility
network analysis
connections, radio measurements
Identification
issues
and non-compliance with the project
How will our audit benefit you?
Radio measurements for wireless networks
Network topology analysis
Inventory of network devices
Full post-inspection documentation
Identifying areas for improvement that increases network performance
Recommendations and recommendations for improving the reliability and stability of the network
What else can we do for your network?
Check add-on modules and customize
Network Security Audit
Specialist audit
Who is this service for?
Audit of the wireless network in existing facilities
DCN Europe audit for wider projects
as a supporting element
Facilities, requiring reliable
network infrastructure — e.g. amusement parks,
hotels, warehouses, stadiums
Projektowanie koncepcji i logiki sieci
Specially for high-demand sectors — entertainment, tourism, health, logistics
Get a reliable network,
that supports the development of your business
Effective solutions tailored to the needs of your industry
Fit to specifics of the industry
Comprehensive documentation
signal coverage maps, logic diagrams, list of necessary devices. Full documentation is a guarantee that any modernization or maintenance will take place
efficiently, and you have full control over the infrastructure.
Optimal planning
radio network
Detailed Measurements
and optimization, your network provides excellent signal, stability and quality without interruption — even under heavy load. We work to ensure smoothness and comfort without unnecessary distractions.
How do we design the network?
We rely on the available plans and the specifics of the facility to adapt the network to the construction conditions, the materials used and the unique technical requirements.
01
Requirements analysis
We collect information about the facility and the needs of users
02
Measurements and planning
We perform radio measurements and coverage planning
03
Designing
We will prepare the design and technical specifications
04
dossier
We complete the full
documentation and provide all necessary information
What do you get?
Complete design documentation that provides control over the network and facilitates infrastructure management
Detailed map of signal coverage in the facility
Exact connection diagram and network topology
Compilation of all necessary components
Configuring DCN Devices
The configuration is carried out by experienced and certified DCN Europe engineers
Fast Deployment
Personalization
according to the needs of the object.
Optimization
and the reliability of the network.
help
after implementation.
We support you in the full commissioning of DCN devices
Your network infrastructure will run at top speed
Configuring DCN Devices
users.
Technical documentation
configuration and full documentation that will facilitate further network management.
Flexibility
services
How does it work?
Support in configuring DCN devices
01
Submission
Contact the caregiver
commercial and preparation of the offer
02
dossier
Collection of requirements
Specifications and technical specifications
03
Configuration
Deploy and test settings
04
Finalization
Transfer of equipment and documentation and training
For whom?
Support for network engineers and administrators
If you are an integrator, operator or manage large projects that require precise configuration
network devices — our service is made for you. Thanks to it, you will optimize the operation of the network and provide it
reliability.
We will help you if:
- Need a quick setup of DCN devices
- You lack a technical team or available resources
- Need the support of certified engineers who know exactly every aspect of equipment and software
Wsparcie PREMIUM
SUPPORT
SUPPORT
individually
Why Choose DCN Europe Technical Support?
Network failure? We will help you solve it!
Time saving
speeding up the response time to
any submissions.
Expert assistance on request
Continuity of operation
in the work of the network. Full support
remote or on-site in case
needs.
How can we help you?
Check out what we offer as part of technical support
Remote Support
- Diagnosis of technical problems
- Configuration Optimization
- Examples of solutions
On-Site Support
- Help with complicated cases
- Direct technical support
- Cooperation with R&D
How does it work?
Support tailored to your operational needs
Selecting the scope of support
Report a problem
Fast response
Poziomy SLA
Gwarantowane czasy reakcji
Zgłoszenie krytyczne
2H
Reakcja w ciagu 2 godzin
(pon-pt, 8-16)
Zgłoszenie niekrytyczne
24H
Reakcja w ciagu jednego dnia
(pon-pt, 8-16)
Sectors in which we operate
We serve sectors requiring stability and reliability of network infrastructure
Quick troubleshooting
Technical services provided to guests
unhindered access to network services.
Technical support helps to maintain
Liquidity of production and management
storage spaces
Technical support guarantees this tightness
actions and positive experiences
visitors.
Technical support helps ensure uninterrupted network access for thousands of users.
Schools and universities need a stable network to
support of e-learning and remote learning platforms
teaching.
Network reliability is critical for
patient monitoring systems
and access to e-medical records.
NBD (Next Business Day)
Execution time*
Satisfaction
Your network is fully protected
Discover the key benefits of NBD services
Reduce downtime
The device allows uninterrupted operation of the network.
Continuity of work
infrastructures
long waiting for repair
or standard replacement.
SLA Compliance
work in public contracts
and large projects.
Why use the NBD service?
Availability for all currently sold DCN devices
Replacement of equipment within one working day in Poland
Same business day dispatch for applications by 2pm
*24h subject to registration on a working day, no later than Thursday until 14.00
How does it work?
See how NBD can support your business
01
Report a malfunction
Report a problem by 14:00 on a working day with the serial number and contact details
02
Diagnostics
DCN Europe technical support contacts and performs initial diagnostics
03
shipment
Shipment of replacement device**
04
Return and update
Return of the damaged
hardware and upgrade
warranties
For whom?
Dedicated solution for professionals
Service for partners working with DCN Europe who offer network equipment to end customers
Ideal solution for customers requiring high availability of infrastructure.
**The replacement device will have parameters no worse than the device to be replaced (providing the necessary functionality), but it does not have to be the same model.